Frequently Asked Questions
Everything you need to know about our human-grade pet essentials.
What does 'Human-Grade' mean for pet products?
Our products are held to the same manufacturing and ingredient standards as human health products. This means no feed-grade fillers, just premium, safe materials for your dog.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your dog isn't happy with the product, contact our support team to initiate a return or exchange for a full refund.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring Dog is Human to pet parents worldwide soon.
Can I modify or cancel my subscription?
Yes, you can manage your subscription at any time through your account portal. You can skip a month, change your frequency, or cancel without any hidden fees.
Are your products vetted by professionals?
Absolutely. Every product in our line is formulated by world-class veterinarians and nutritionists to ensure maximum efficacy and safety for all breeds.